Who are the Patient Group?
Who’s on the committee?
Peter FOLWELL, Janet WALKER, David COPLEY Carol DAVIES
Jane HARLAND Iris KEATING, Mike ANDREWS, Glynis COX
What have we done?
• Setting up the group
• Attending Western Cheshire meetings
• Applying pressure to get the Surgery to use
an 01928 phone number
• Conducting a pharmacy survey with patients
• Running a coffee morning at Kingsley flu clinic
• Carrying out a dry-run CQC inspection on the Surgery
• Improve the demographics of the committee
• Improve communication with patients
• Improve health awareness to people who don’t
normally come to the surgery
• Improve patients understanding of when to use the
Surgery, out-of-hours and A&E
• Investigate the causes of DNAs
• Repeat the pharmacy survey with patients
• Run another coffee morning at Kingsley flu clinic
What do we need to do it?